EU PROD is down

Incident Report for Workforce Experience Platform

Resolved

This incident has been resolved
Posted Aug 31, 2026 - 12:19 UTC

Monitoring

We are monitoring portal seems issue fixed
Posted Aug 31, 2026 - 12:19 UTC

Update

Issue still there, team is working on it
Posted Aug 31, 2026 - 11:38 UTC

Identified

Failure due to cross team dependency
Posted Aug 31, 2026 - 11:31 UTC

Investigating

EU-Prod login is not working
Posted Aug 31, 2026 - 11:28 UTC
This incident affected: Add-ons, beta features, and integrations [EU] (Hardware Support, Labs, Printers, ServiceNow, WXP Collaboration, Wolf Protect and Trace), Analytics, reporting, and alerts [EU] (Alerts, Experience Score, Insights and Reports, Pulses), Authentication and user access [EU] (Account management, Authorization, Licensing, subscriptions and entitlements, Sign In, User management), Developer and partner tools [EU] (Developer Portal, Partner Services), and Device management [EU] (Groups, PC details, PC enrollment, PC list, Remediations, In-Band Remote Connect).